Our Programmes
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Principles of Customer Service
This programme is designed to enhance customer service skills and behaviours by providing the fundamentals of service professionalism.
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Customers with Disabilities
The WorldHost™ Customers with Disabilities programme aims to increase awareness and sensitivity towards customers with disabilities.
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Service Across Cultures
The WorldHost™ Service Across Cultures programme is designed to increase awareness about visitors and customers from other cultures.
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Ambassadors Workshop
The WorldHost™ Ambassador Workshop supports ambassadors or volunteers in providing a warm and friendly welcome to visitors to the UK.
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Become a Licensed Facilitator
Through our WorldHost licensing trainer programme you can become licensed to deliver one or all of the WorldHost programmes.
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Principles of Hosting 2012
In this programme, participants will gain the hosting skills required to make a difference at the London 2012 Games.
Upcoming Events
Latest news
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Radio campaign launched to encourage world-class customer service
The People 1st Training Company has launched a pre-Olympic radio advertising campaign on LBC 97.3...
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13 June – Free WorldHost customer service taster session
The People 1st Training Company is hosting a free WorldHost customer service training taster sess...
